Directory

Meet the Team


  • Chad Ogden CEO/President

    Chad graduated from The University of Utah with a BS in Computer Engineering. After rising to Director of Engineering/Software Development & nearly a decade of work experience including time with 3M & Novell, Chad took on the role of entrepreneur when he saw the need for business management software in the floorcovering industry.

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  • Trent Ogden CFO

    Trent is a University of Utah Alum with a Bachelor in Accounting & an MBA. He has 25 yrs of experience in the flooring industry, and 18 of those years as a CFO. Trent's best work is done while helping owners produce accurate financial statements, analyze the numbers, and improvement recommendations.

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  • Chris Ogden Director of Marketing

    Chris has been involved with QFloors from the onset. With over 25 years experience in advertising, Chris has successfully communicated QFloors vision and value to dealers. She oversees all advertising, branding, and public relations efforts for the company.

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  • Ron Cluff Director of Training

    Ron's careful attention to detail coupled with 15 years of working with QFloors ensures that software support and training is comprehensive and effective.

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  • Tony Fabrizio Director of Product Development

    Tony graduated From the University of Utah with a BS in Computer Science. He started with QFloors as an intern in 2008 and was hired on full time in 2010. Tony brings impressive programming skills and moved up quickly to Senior Software Engineer.

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  • Charlene Holden Sales & Marketing Admin

    Charlene has been with QFloors for nearly 15 years. She has decades of experience in management, administration, and marketing. Charlene is impeccable in handling multiple projects and deadlines.

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  • Brett Fabrizio Sales, TM

    Born and raised in a floor store. Brett's understanding of QFloors and passion for technology provides customers the solutions they need. Brett is the Southern and Mid-Atlantic U.S. Territory Sales Manager.

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  • jerry ducket Jerry Ducket Sales, TM

    Jerry’s 17 years in the floor covering industry includes retail sales, commercial contract sales, store manager, and hard surface territory manager. In addition, Jerry also has 13 years in the electronics industry in OEM sales.

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  • ted schultz Ted Schultz National Sales Manager

    Ted graduated from BYU with a BS in Industrial Education. His experience within the flooring industry ranges from installation to a flooring store owner. Also, Ted has six years in the financial services industry and six years as an owner of a software business specific to real estate appraisal. He understands the needs of business owners and how QFloors can help owners maximize profits.

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  • shawn moss Shawn Moss Major Account Executive

    Shawn’s been a business owner for a great deal of his life. He’s owned four restaurants and currently runs two cafes. Because of his background, Shawn is especially sensitive to the needs of business owners. His favorite aspect of working for QFloors is seeing how the company values its customers.

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  • Genette Sigler Support & HR Generalist

    In addition to implementing, maintaining and assisting with HR functionality, Genette provides technical and accounting support to QFloors customers.

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  • Jann Jann Houghton Customer Support

    Jann provides information regarding QFloors software and looks for every opportunity to assist customers.

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  • Colten Colten Gines Manager, Customer Support

    Colten has deep roots in the flooring industry. His experience in sales and management provide a sound foundation for his role as a support consultant. Colten's enthusiasm for successful business operations and efficient system implementation match the unique advantage produced by QFloors software.

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  • Von H. Von Packard B2B Specialist

    Von is an alum of Brigham Young University - Kennedy Center, with a BS and a minor. He brings to QFloors successful management and operations experience, strengthened by consultant skillsets. Von’s genial, affable and easy-going demeanor make for a pleasant and effective phone-call experience.

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  • Kristy Kristy Soto Customer Support

    Kristy brings previous experience in retail management and bookkeeping as well as a degree in Business Management and Accounting. This has given her a very strong accounting background. She is very bright and has become an essential team member.

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  • Florencia Florencia Campos Yapura Customer Support

    Florencia is originally from Argentina, but has lived in Salt Lake City, Utah for the past 15 years. Since May, her positive attitude, willingness to learn, and caring approach towards customers has made her a great asset to the QFloors Support Team. Previously she worked in HR and as a shift manager at a restaurant. She loves working for QFloors because she gets to use the knowledge that she has gained from her previous accounting clerk studies.

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  • Licia Bailey Web Design/Developer

    After graduating May 2014 with a Master of Science in Technology from Arizona State University, Licia was ecstatic to join a company that values innovation and being a leader in the flooring industry. Licia specializes in web design and development.

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  • Aerin Ogden Marketing

    Aerin is in her junior year at Brigham Young University as a Communications Major with a concentration in Advertising. Aerin assists with the QFloors marketing department.

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  • Tasi Cluff Jr Software Engineer

    Tasi has been working for QFloors since last March, and is currently studying Computer Programming at Utah Valley University. He has been a great addition to the QFloors team because he is easy-going and catches on fast to what he is learning. Tasi has especially loved working with and getting to know the other employees, as well as seeing the genuine care that they have for customers.

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